By: Estrella Z. Gallardo
IDC unveiled its top predictions for the Philippine ICT industry for 2019 and beyond, predicting that by 2020, at least 30% of organizations across the country will achieve “digital determination,” transforming their respective markets and reimagining the future through innovative business models and digitally enabled products and services.
This was revealed during a forum held by IDC at the 5th Floor of Twin Cities Condominium, Greenbelt I, Makati City on January 24, 2019.
International Data Corporation (IDC) is the premiere global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.
Digitally determined organization demonstrate the ability to visualize how the markets and customers will change and reinvent themselves to better respond to the needs of these future stakeholders through new and emerging technologies, capabilities, and business models.
“To be digitally determined, Philippine organizations require more than just resilience; they need a ‘blueprint’ that consists of a unified enterprise strategy, a long investment plan based on the principle that digital is inherently valuable to the business, and a single digital platform to scale technology innovations,” said Sudev Bangah, Managing Director for IDC ASEAN. “But aside from these technical aspects, digital determination involves having the will to make the required organizational and cultural changes to better adapt in today’s digital transformation age,” he added.
“New technologies are changing paradigms for individuals, businesses, industries, economies, and governments. The race to the future enterprise has begun. And with digital disruption becoming the new normal, no one and no entity will be spared of the need to at least reset or reboot themselves, if not reinvent,” Bangah further said.
IDC Philippines’ technology and industry analysts also revealed the key trends that are set to present opportunities and challenges to IT leaders in 2019 and beyond. IDC Philippines Market Analyst Sean Agapito discussed the 10 key trends.
#1: Digital determination. By 2020, at least 30% of organizations will be digitally determined, transforming markets and reimagining the future through new business models and digitally enabled products and services.
#2: Digital trust. By 2020, 40% of CIOs will initiate a digital trust framework that goes beyond preventing cyberattacks and enables organizations to resiliently rebound from adverse situations, events, and effects.
#3: Digital KPIs. By 2023, 55% of entities will have incorporated new digital KPI sets – focusing on product/service innovation rates, data capitalization, and employee experience – to navigate the digital economy.
#4: Data monetization. By 2021, 40% of large enterprises will create data management or monetization capabilities, thus enhancing enterprise functions, strengthening competitiveness, and creating new sources of revenue.
#5: BizOps. By 2021, 45% of CIOs will expand agile/DevOps practices into the wider business to achieve the velocity necessary for innovation, execution, and change.
#6: Digital twin. By 2023, 30% of the Philippines’ top 1,000 companies will have implemented advanced digital twins of their operational processes, which will enable flatter organizations and one-third-fewer knowledge workers.
#7: AI-driven edge. By 2023, over 30% of organizations’ cloud deployments will include edge computing, and 15% of endpoint devices and systems will execute AI algorithms.
#8: Blockchain-enabled DX platforms. By 2023, prominent in-industry value chains, enabled by blockchains, will have extended their digital platforms to their entire omni-experience ecosystems, thus reducing transaction costs by at least 30%.
#9: AI is the new UI. By 2024, AI-enabled user interfaces and process automation will replace one-third of today’s screen-based applications. By 2022, 30% of enterprises will use conversational speech technology for customer engagement.
#10: AI governance. By 2022, 30% of enterprises will task CIOs to transform and modernize governance policies to seize the opportunities and confront new risks posed by AI, machine learning, and data privacy and ethics.
Managing Director, IDC ASEAN
As the Managing Director for IDC ASEAN, Sudev directs the overall operations of the ASEAN country offices’ development, sales, consulting, as well as marketing, and works alongside local and global organizations’ C-level executives in their aspirations in developing robust plans and strategies for both emerging countries.
Having previously led IDC’s Southeast Asia Consulting group, Sudev has brought that rich experience in the country level by providing advice and thought leadership to CEOs, country heads, and chief strategy officers (CSOs). Based in Jakarta, Sudev continues to be hands-on in providing tailored insights, analysis, and strategies to top-tier technology vendors and telecommunications providers in expanding market share, market penetration strategies, and providing tactical approaches in winning the market.
Sudev is also a frequent speaker at industry events across Southeast Asia on a wide range of topics, and is regularly quoted in both local and international media such as Bloomberg, Asian Wall Street Journal, Financial Times, and BBC.
Prior to joining IDC, Sudev was a Senior Executive at Multimedia Development Corporation (MDeC), the organization entrusted to spearhead the development of the ICT industry in Malaysia. During this period, Sudev was immersed in projects related to the creation of the country’s ICT road map and master plan, and was part of a team that helps raise the performance capabilities of small and medium-sized enterprises (SMEs) in the country.
Sudev holds a bachelor’s degree in psychology from Curtin University of Technology, Australia. He is also a certified ISO 9001 Lead Auditor, and holds an ITIL certification.
Sean Paul Agapito is a market analyst for IDC’s Asia/Pacific Client Devices Research team. Based in Manila, he focuses on market sizing, trend analysis, forecasting, and reporting on the PC and monitor markets in the Philippines. Sean regularly engages with vendor communities, channels, and end users within these markets, providing insights into technology trends and analyzing the driving forces of the market. In addition, Sean also leads the projector tracker research in the country, and participates in various local, subregional, and regional IDC projects.
Prior to his current role, Sean started as an associate research editor at IDC as part of the Publishing Services and Technologies (PS&T) team and worked with analysts and research groups from Europe, the Middle East, and Africa (EMEA). In this role, he ensured the written and editorial quality of IDC research documents, focusing on document formatting and editing for correct grammar and usage, and in line with IDC’s research architecture guidelines and IDC style.
Sean graduated from the University of Santo Tomas with a degree in journalism.
About IDC FutureScapes
IDC FutureScapes are used to shape IT strategy and planning for the enterprise by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC’s FutureScapes are comprised of a set of decision imperatives designed to identify a range of pending issues that CIOs and senior technology professionals will confront within the typical 3-year business planning cycle.
(MegaManila Science Journalists Group)